Refund or remission of tuition fees
There a several situations that could occur where you may wish to apply for a refund of upfront fees or a remission of HELP debt.
Refund or remission due to special circumstances
If you need to withdraw from a subject after the Census date due to special circumstances you may submit a single application form to apply for no academic and no financial penalty. If you are successful this will result in no academic penalty being incurred AND cancellation of HELP debt or refund of any upfront payment made.
If these special circumstances do not apply to you, but you still believe you have a genuine case where your ability to continue studying was affected by circumstances beyond your control, you may apply for no academic penalty ONLY. Submit your request together with a personal statement outlining your situation via e-Request. You will still be required to supply independent documentation to support your claims.
Refund due to overpayment
If you withdraw from a subject before the Census date you may be eligible for a refund of any fees already paid for that semester.
